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Ground Transport in a COVID-19 World

Corporate, Leisure, Groups and Event Travel Management

Ground Transport, Travel Design Group

A Covid-19 new world has forced many industries to change the way they think, behave, interact and none more so than the world of travel. How will travel change? Will it still be safe to travel? We see a lot of information about proposed changes around airports, inflight service and hotels but what about ground transport?


From ride share to taxis and hire companies, corporate travellers can expect new procedures when utilising these services to ensure safety and compliance with government regulations.  With constant changes and fluidity in travel, organisations must take their duty of care seriously. With the expert guidance of a travel agent, businesses can be assured that their corporate travel is in safe hands.


Here is a summary of the changes you can expect.


Car Rental Companies:

Rental companies have always had stringent cleaning policies, and most have now enhanced their procedures to ensure customer and staff safety. Companies have increased the frequency of vehicle cleaning, and providers are listing their enhanced policies on their websites. You can expect agents, wearing personal protective equipment and protective shields in some offices.  Paperless agreements are readily available, and contact is kept minimal. Some locations and providers are offering fully contactless experiences. Avis has created the Avis Safety Pledge and Budget offer a Worry-Free Promise, ensuring peace of mind for customers.

Ground Transfer, Corporate Travel, Travel Design Group

Taxi and rideshare companies ramp up safety procedures to ensure safety for passengers and drivers

Taxis and Ride Share Companies:

Taxi and rideshare companies are taking advice from health and government authorities to ensure safety for passengers and drivers. Drivers are cleaning their cars frequently, and they have new protocols such as the inclusion of hand sanitiser within vehicles. It is also recommended you ride in the back and keep the windows down for increased ventilation.


In March 13 Cabs launched a nationwide industry leading sanitisation program.  The 13 Cabs Coronavirus and Sanitisation Program covers both internal and external points of the vehicle and thorough detailing inside the cabin itself, including seats, doors, seat belts, window controls and payment equipment.


Ground Transfer, Corporate Travel, Travel Design Group

Uber partners with Dettol to provide a safe and clean environment for passengers and drivers.





















Uber has partnered with Dettol to provide a safe and clean environment for passengers and drivers. Uber has also pledged free meals for health care workers in markets where Uber Eats is available. Uber vehicles will provide hand sanitiser or antibacterial wipes. Like taxi companies, Uber offers a detailed Coronavirus Policy.


Private Transfers:

Private transport companies are subject to the same regulations as taxis and ride-sharing companies.

You can expect your driver to open and close the door for you, wear personal protective equipment, practice social distancing, and provide sanitiser or disinfectant wipes. Cleaning cars thoroughly will be the norm.


Our account managers at Travel Design Group can provide personalised information to keep you updated about the latest in travel safety and changes. Let us help you manage the duty of care required for your corporate travellers.


Information and links sourced from providers websites.


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